Enterprise Portal
Gecentraliseerd klantgericht platform voor beheer van ondersteuningsincidenten, abonnementsfacturering, kennisbankdocumentatie en licentierechten.
Capabilities
Enterprise Portal bridges the gap between infrastructure operators and their end-users, connecting client actions directly with Awanio cloud API systems.
Support Incident Pipeline
Prioritized ticket queues, severity configurations, and automated email relays for engineering and support teams. Manage complex escalations with sovereign control.
- check_circle 4 Severity Level Tiers
- check_circle Automated Engineering Sync
Stripe Billing Integration
Monthly subscriptions, direct Stripe checkouts, invoice PDF generation, and voucher redemption.
Knowledge Base
Search-enabled Markdown documentation portal hosting client FAQs, tutorials, and real-time system status updates.
Organization Settings
Client team invitation controls with predefined roles including Admin, Billing, Tech Support, and Viewer access levels.
Licensing Entitlements
Real-time visibility into active product licenses, compute capacities, and node counts across the global deployment infrastructure.
Streamline Client Operations
Take control of your customer lifecycle. From technical support to complex subscription billing, the Enterprise Portal provides the infrastructure for growth.
Sovereign Infrastructure for the Global Enterprise
Deployed across 12+ regions worldwide, ensuring compliance and performance for the world's most demanding operators.